I believe that if you’re a salon owner, taking vacation time at least once a year is one of the most important things you can do for your business–whether it’s a long weekend or a whole week away. A leader with their head screwed on straight is necessary for a healthy business and a happy staff.
I used to feel guilty about taking a vacation. Fear would set in over what might happen when I’m gone. But I finally realized that taking a vacation with peace of mind is possible if I plan ahead.
Here are a few things that I do before I leave for vacation to be sure my business and my staff are ready for my absence.
Give Your Staff and Clients Advance Notice of Your Departure
Send an email, Facebook message or mention at a staff meeting that you’ve schedule some future time to be away. Mark yourself off in the appointment book as far in advance as possible to prevent having to reschedule clients.
Pick Someone to Be In Charge
Designate someone on your staff to be in charge while you’re away and give them the ability to make decisions in your absence. They will be the person who your staff and clients can turn to in any situation that arises.
Review Critical Procedures
Go over opening/closing, alarm system and any other necessary procedures with your person in charge. Really think about anything that might come up. For instance, before I leave for vacation I have to ensure that my staff knows what to do if the hot water heater goes offline. Clients without hot water are not happy clients. It’s a simple fix to get it running again but someone on staff has to know how to do it.
Create An Emergency Contact List
Create a list of all the important contact names and phone numbers that you’re staff might need while you’re away. My list includes the plumber, electrician, landlord, landscaper, insurance company, computer tech, vendors and utility companies. Be sure to include the account numbers for those contacts as well. Also include the address and phone number of the hotel you’ll be staying at and the phone numbers of local family members who can be contacted in an emergency.
Set Up Your Phone
Be sure that you can be reached while you’re away. If you’re traveling outside of the the U.S. you’ll need to be sure that you can be reached in the event of an emergency. Upgrade your cell phone to a temporary international plan or download for a more cost effective option use the Viber App. It a free app that allows you to make phone calls and text as long as you are in an area with a Wifi connection. Be sure that whoever you need to stay in touch with also has the app on their phone. I went on a trip to the Dominican Republic a few years ago and used the Viber app to stay in touch with my staff. While I was away our business computers went down and having the app allowed me to get in touch with my computer tech to get things back online.
Be sure that someone is able to do payroll when you’re away. Also pay all bills with due dates around your vacation time prior to leaving.
Set up an automatic email response that will go to anyone sending you email you’re away. Also change your voicemail message on your office phone. Be sure to include the dates you’ll be away along with the date you’ll be returning messages.
Either stop your mail service with the post office or give the mailbox key to someone on your staff to get the mail while you’re away.
Prepare Your Staff
The day before I leave I tell my staff who will be the person in charge while I’m gone. I use Facebook to communicate messages like that to my staff. Be sure that everyone on the team has the cell phone number and email address of the “person in charge” so that they are always in reach.
You can do this! Step away from your salon and enjoy yourself. With some simple preparation you can be ready to take some time off with peace of mind.
Click to download and then complete the simple Emergency Contact List below so your staff knows who to contact for anything that might come up when you’re away.